Shipping Information at Marshall Scientific

At Marshall Scientific, we know that reliable and timely shipping is crucial for our customers. That's why we've created a comprehensive shipping policy that provides you with all the information you need to make informed purchasing decisions.

Free Shipping

We're proud to offer free shipping within the continental United States for over 70% of our products. If a product qualifies for free shipping, you'll see "This product ships for FREE!" displayed on its product page above the Qty and Add to Cart options. To receive free shipping, make sure to choose the UPS Ground option at checkout, and ensure that all items in your purchase qualify. If you're buying items without free shipping, please make separate transactions to ensure you receive free shipping where applicable.

Processing and Shipping Times

We strive to ship items as soon as possible, but the processing times may vary depending on the availability of the items you select. Typically, turnaround takes less than a week, but it could take up to two weeks before shipment. If you need a more precise estimate, please contact us, and we'll be happy to provide you with a specific processing and shipping time estimate.

Shipping Options

All purchases made at Marshall Scientific are shipped from our warehouse in Hampton, New Hampshire. For continental US delivery, we use UPS, and for non-continental US and international delivery, we use either UPS or USPS. We're happy to provide shipping estimates upon request. If you prefer, you can also arrange for purchase pickup via your preferred carrier.

Freight Shipments

If a product weighs over 125 pounds and/or is too large to fit in a shipping box, we'll ship it via freight. Freight shipments are delivered through a national freight/moving company directly to your loading dock. If your facility doesn't have a loading dock or the ability to remove a pallet from a dock-height truck, please ask for additional assistance before purchasing. Most of our freight shipments are crated with ¼” plywood and will require a hand drill for uncrating.

Protection of Your Purchase

At Marshall Scientific, we take the protection of your purchase seriously. We package all shipments to best protect the equipment during shipment and insure them via delivery carrier. Shipping and handling costs will be charged to the buyer and included in accompanying invoices.

Upon Delivery

When your shipment arrives, be sure to inspect the contents to ensure there's no loss or damage. If there is loss or damage, contact Marshall Scientific immediately and keep the damaged material, original packaging, and packing slip for verification. We'll work with you to resolve the issue as quickly and efficiently as possible.

In summary, at Marshall Scientific, we're committed to providing you with the highest quality products and the best possible shipping experience. Whether you're purchasing a small item that qualifies for free shipping or a large item that requires freight shipping, we're here to help you every step of the way.


If you have any questions about our shipping policies, please give us a call at 603-601-8511 or email us at [email protected]