COVID-19 Update from Marshall Scientific
With COVID-19 becoming a steadily growing health concern among people and businesses around the world, the impact is creating a tough obstacle for many of us to overcome. Here at Marshall Scientific we are taking necessary precautions to care for the health and safety of our employees. We want to ensure our valued customers and partners that our operations will continue throughout this challenging time. We are employing a new "Workplace Distancing" protocol in order to maintain the safety of our employees while delivering the same standard of service and care for our customers we value at our core.
As part of our workplace distancing protocol we are utilizing two additional work locations so our operations can continue to take place, helping to reduce the amount of employees in close contact with each other. All of our locations are being cleaned and disinfected consistently as well to maintain a healthy and safe working environment. Our Shipping and Receiving department will be continuing operations at one of these separate locations and will ensure that your order will still ship out and arrive in alignment with our advertised time-frame.
Along with utilizing separate locations, we are staggering the working hours and location of our technicians to maintain this reduction of employees in close contact at once. Every single employee is crucial to the success of our business, and we want our technicians to be able to focus and deliver the same level of quality and care in your products without worry.
Our Customer Service team is always here to assist Marshall Scientific's top priority, our customers. In the case of any quarantine actions, we have fully set up our Customer Service team to have the ability to work remotely. They will still be ready and more than happy to assist you with any of your questions, concerns, and information needed. Communication is key and we will maintain a high level of it between you and all of our employees here.
Workplace Distancing will keep us operating efficiently to assist our customers and we encourage you to reach out to us with any questions or help you may need in these times. From all of us here at Marshall Scientific, we wish the very best for the health and safety of you and your families. Together, we will all get through this and overcome the challenge!